What is Enterprise Ecommerce Software?
Enterprise ecommerce software is simply a tool that enables large businesses to sell their products online. Unlike before, enterprise ecommerce software is no longer a tool for multi-million-dollar companies only. Since most software is completely scalable and cloud-based, ecommerce platforms such as Magento and Shopify are considered to be enterprise software.
In order for a business to be classified as enterprise, the net revenue, customers served and the available employees play an insignificant role. Although these can serve as fair indicators of an enterprise, business structure is the most important indicator of an enterprise.
Is your business an enterprise?
For a business to be considered as an enterprise, it has to
- Provide a wide range of services and products to its customers
- Have numerous business departments that utilize similar financial resources, management team and technical resources.
In most cases, businesses with annual revenue of $7.5 or above are considered to be enterprise sized.
What exactly is enterprise software?
Enterprise software also Enterprise Application Software, is a software system that is specially designed to fully serve a large business. It is in a position to consolidate all the departments under a single roof to enable a seamless and better communication platform. In addition, it offers a centralized solution for ecommerce, accounting, and order processing among other needs in a business. It is the most appropriate software type for multi server or multi location businesses.
Some well-known enterprise software includes:
- Bigcommerce and
The work of enterprise ecommerce software
- Provides a wide range of products, online storage, product variations, site traffic and bandwidth
- Includes some premium web features such as SSO, Google trusted store and custom SSL certificates
- Inventory and order management
- Multi-store and multi-channel features
- Personal account management
- Technical support
- Point of Sale features
- Payment gateways
This is one of the main reasons why you should consider going for enterprise ecommerce plan. You will be provided with a high-level technical support and customer support inside the package. Many ecommerce developers provide businesses with dedicated account managers to help with things such as demos for the employees, technical support as well as onboarding assistance.
Scalability of enterprise ecommerce software
Enterprise ecommerce software is specially designed so that it can become your business’s most integral part. This means that the software is able to handle the activities of your business even when it grows to become a large company.
The scalability of web based ecommerce software is its ability to be used to serve a business appropriately no matter the size of the business. For instance, with solutions such as Magento and Shopify, businesses that have high volumes of sales or are generally large will go for the ‘Enterprise’ or the ‘Plus’ packages. On the other hand, startup businesses will go for the Magento Community Edition or the regular Shopify.
Compared to ecommerce software starter editions, the enterprise level packages are much scalable. This means that they are the most appropriate solutions for businesses that grow fast since they allow for bandwidth, unlimited products as well as support. This plays a key role in ensuring that the resource usage expands in direct proportion with the growth of the business.
Seamless integrated systems
One thing about enterprise ecommerce software is that it helps in the unification of all business departments to ensure that things run smoothly. This is very important for business success. For instance, the CRM functionality helps the marketing and HR departments to conduct their activities easily and in an organized manner. On the other hand, inventory control features are in a position to inform the S&R, supply chain and the warehouse departments. Similarly, the integrated POS systems provide sales teams with better tools to help serve customers better.
Although these important functionalities are present in lower plans, enterprise ecommerce plans are all about scalability. This means that your business will benefit from high-level services. This allows for real time data updates and it is possible to avoid some of the glitches associated with low software systems.
Although enterprise level software is created by only one developer, it can allow for third-party developer API integrations. This helps to expand its functionalities and make it more customizable to meet the needs of different businesses.
Businesses can easily use API to integrate their enterprise ecommerce software with any accounting software, enterprise resource planning, CRM or any other software already being used by the business. It is important to note that, most of the CRM functionalities are usually included at this ecommerce software level. However, importing data from the earlier CRM solution is easy.
The best software will allow you to fully customize your website including its storefront interface, background processes and design. This will make your online store to work and look just the way you need. In addition, it will simplify your business making your life much easier. Additionally, it should be flexible to tailor all the needs of your business.
If you want to have a successful business, you should not make your decisions by guessing. You will have to look for an enterprise ecommerce solution that will not be outgrown by your business; a perfect ecommerce solution should not interfere with your business activities including your corporate identity or your loyal customer base.
According to a recent research, perfect enterprise ecommerce software allows retailers to grow their businesses at the rate of 28 percent per year. This is a tremendous growth that you would want for your business. The research went further to note that, such software is in a position to power sales growth, provide exceptional shopping experiences to customers and improve performances.
It is important to ask for assistance from an individual in every company when you are looking for the best software option. The experts will provide you with detailed information about their enterprise ecommerce solution as well as their terms. They will also assess the needs of your business and suggest the right features. In addition, you will have the opportunity to discuss price. The enterprise ecommerce software of your choice should be able to work together with your business seamlessly and see it grow to become a large enterprise. It should also allow connections with OMS solutions, existing ERP suites, POS systems and PIM software.